Contact Us
✉️ CONNECT WITH OMNIPINS
“Pin your inspiration. Own your value.”
At Omnipins, we believe every message is a starting point for a valuable connection. Whether you are a reader seeking healing inspiration, an artist eager to assert the value of digital works, or a partner looking to co-create the future creative ecosystem with us — we are always here to listen and accompany you.
Please choose the most suitable contact channel below so your message is routed directly to our specialized processing department:
⛩️ CONTACT CHANNELS
1. 🤝 Partnership Program & GOLD Creators
Dedicated to professional creators wishing to join the top 100 Founding Creators, multi-platform commercial integration configuration, and privileged GOLD tier upgrades.
Support Purpose: GOLD program registration, Co-Creation Boards proposals, Dynamic Branding integration, and independent channel promotion (Spotify/YouTube/Pinterest).
Receiving Email: partner@omnipins.com
Note: Please attach your current personal Portfolio link for administrative review within 24 hours.
2. 🛡️ Copyright Defense & DMCA Requests
To maintain an absolute Trust & Honor Ecosystem, we maintain emergency handling and response procedures for all copyright complaints concerning creators' external shared links.
Support Purpose: Submitting copyright infringement reports (Copyright Takedown), requesting the removal of infringing link displays under Safe Harbor policies.
Receiving Email: copyright@omnipins.com
Mandatory Standard: Please provide full evidence proving legitimate ownership of the infringed original work so the system automatically triggers a temporary display lock (Flagged Content) within 24 hours for review.
3. ⚙️ Technical Support & Member Experience
For readers and creators needing support regarding technical operations and monetary transactions.
Support Purpose: Account issues, external cloud storage connection errors (Google Drive, OneDrive, Dropbox), plan payment reconciliation errors (VND/USD), or inquiries regarding the Honor Badge issuing mechanism.
Receiving Email: support@omnipins.com
📬 ONLINE CONTACT FORM
Draft your message in a minimal Zen Clean style.
🧭 OPERATION HOURS & RESPONSE COMMITMENT
Although operating on a global scale with automatic support for 46 languages, our core support team always strives to maintain the smoothest and most dedicated response rhythm:
- Standard Response Time: Within 12 to 24 hours for all regular support requests.
- Copyright Complaint Handling (DMCA): Received 24/7 with a commitment to execute a lock on disputed works by the next working morning.
- Digital Representative Office: Decentralized operations on Multi-Cloud infrastructure. All support activities are digitized and managed directly via the Localization Hub to ensure accurate responses in your native language.
Pin your inspiration. Own your value.